Program
| Torek, 10. oktober 2017 | |
| PREDKONGRESNE DELAVNICE, 15.00-18.30 | |
| Delavnica 1 | |
| 15.00-18.00 |
Kakovost in poslovna uspešnost Delavnico organiziramo skupaj z Združenjem Manager |
| Delavnica 2 | |
| 15.00-18.00 |
Kakovost in okolje Delavnico organiziramo skupaj z Združenjem Posport |
| Delavnica 3 | |
| 15.00-18.00 | Kakovost v malih in srednjih podjetjih Kakovost v malih in srednjih podjetjih: Izkušnje iz Baskije (Španija) Fernando Sierra |
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Razumevanje vitkosti - kako uporabljati nekaj preizkušenih in učinkovitih orodij Delavnico organiziramo skupaj z Gospodarsko zbornico Slovenije |
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| Delavnica 4 | |
| 16.00-18.30 | Kakovost v javni upravi Uvajanje sistemov kakovosti v organe državne uprave - potek izvajanja projektov CAF, CAF EPI in ciljno vodenje. |
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Participacija zaposlenih in javnosti pri izboljšanju delovanja organizacije (primer A1 Slovenija, primer UE, projekt Stop birokracije) Delavnico organiziramo skupaj z Ministrstvom za javno upravo |
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| 19.30 | Večerni sprejem, gostitelj MJU, nagovor ministra Borisa Koprivnikarja |
| Sreda, 11. oktober 2017 | |
| OTVORITVENA SLOVESNOST in PLENARNI DEL, 9.00-10.30 | |
| Pozdravni govori: | |
| Janez Benčina, predsednik organizacijskega odbora | |
| Miro Cerar, predsednik Vlade Republike Slovenije | |
| Torolf Paulshus, predsednik EOQ | |
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Digital Transformation - 3 really big trends, 4 action fields and 3 lessons learned Tim Cole, Internet-Publizist, Germany |
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Quality Leadership in a Nanosecond Joseph A. DeFeo, Juran Institute, USA |
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Quality Driven Business Transformation: What You Don't Know Tory Johnson, IBM Systems, USA |
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| 10.30-11.00 | Odmor |
| PLENARNI DEL, 11.00-12.30 | |
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Quality Drives Efficiency Gregory H. Watson, Business Excellence Solutions, Ltd., Finland |
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Rising Economics Power of Quality Patricia C. La Londe, ASQ, USA |
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Ensuring competence by accredited certification of persons Thomas Facklam, EA European Co-operation for Accreditation |
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Guarantee of Quality is the Social Responsibility for an Enterprise Dong Mingzhu, GREE Electric Appliances Inc. of Zhuhai, China |
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| 12.30-14.30 | Odmor za kosilo |
| VZPOREDNE SEKCIJE, 14.30-16.00 | |
| JAVNI SEKTOR / DRŽAVNA UPRAVAVodja modula: Mirko Stopar | |
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Quality without Borders David Hutchins, International Quality College, UK |
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The Impact of Technological Advances on the Quality of Justice Marilyn Dyason, The Wheelhouse, UK |
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Concept of « In Vivo » Evaluation to exceed Deming Wheel methodology David Gil, Patrick Palmier, Celine Depiere, Chargé d'études ITS au Cerema Nord-Picardie, France |
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Quality of university and comprehensive approach to its assessment Milan Hutyra, Technical University of Ostrava, Czech Republic |
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Challenges and Experiences of Pilot Project Big Data in Ministry of Public Administration Karmen Kern Pipan, Jurij Bertok, Igor Kotnik, Ministry of Public Adminitration of Republic Slovenia |
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| ZDRAVSTVOVodja modula: Sergej Hojker | |
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ISO 16355 for Digital Health Records Glenn Mazur, QFD Institute, ICQFD, USA |
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A Method for Standardization of Rehabilitation Interventions Shogo Kato, National Center for Child Health and Development, Japan |
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The International Consortium for Health Outcomes Measurement: Standardised outcomes that matter most to patients Charlotte J Roberts, ICHOM, Hamilton House, UK |
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Hand hygiene - E education Jana Lavtižar, Jesenice General Hospital, Slovenia |
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Electronic Consultation between Family Doctor and Clinical Specialist - Presentation of Pilot Project in Gorenjska Region Karmen Janša, Aleksander Stepanović, Janez Poklukar, Jesenice General Hospital, Slovenia |
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The approach to early detection and prevention of traumatologist's patients status Polonca Rihtaršič, Zorica Panić, Tjaša Čebašek, Jesenice General Hospital, Slovenia |
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iTool for quality improvement and optimization of working processes in health-care institutions Darja Perko, Eurotronik Kranj d. o. o., Slovenia |
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| INDUSTRIJAVodja modula: Anton Petrič | |
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From Quality to Excellence - an example from the food industry Nataša Gladovič, Rajko Novak, Atlantic Grupa, Slovenia |
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Ten Tips for Root Cause Analysis Matthew Barsalo, BorgWarner Turbo Systems Engineering GmbH, Germany |
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Increasing value of measuring data – Efforts to preventive quality assurance systems (PQAS) Robert Hofmann, Sophie Gröger, Chemnitz University of Technology, Germany |
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Research on Application of Aerospace Product Successful Data Envelope analysis Jing Quan, Li Jingyuan, China academy of launch vehicle technology, China |
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Risk-oriented Supply Chain Quality Management Nina Kandler-Schmitt, Andrássy Universität Budapest, Hungary |
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| ENERGETIKAVodja modula: Ivan Šmon | |
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Smart Grid in Customer Service Siret Kegel, Elektrilevi OÜ, Estonia |
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Evaluation of Design Process Capacity Based on SPC Fan Yuan, Wen Yi, Nuclear Power Institute of China, China |
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How to involve the employees in process thinking Peter Hvastja, Energetika Ljubljana, Slovenia |
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Quality Control of Calorific Value and Relative Density of Natural Gas in the Slovenian Transmission System Bogdan Blagojevič, Marjan Eberlinc, Franc Žlahtič, Plinovodi d.o.o., Slovenia |
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| MALA IN SREDNJA PODJETJAVodja modula: Richard Keegan | |
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Lean- But, not as we know it! - The Irish Experience Richard Keegan, Enterprise Ireland, Ireland |
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Objective scoring models measure quality as fraction of excellence Manfred Fehr, Federal University, Institute of Geography, Brazil |
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Leading Quality in the 21st Century: profiles of Quality and Organizational Excellence Managers Luis Miguel Fonseca, José Pedro Domingues, ISEP-IPP - School of Engineering Polytechnic of Porto, Portugal |
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ISO 9001: 2015 AS A BASIS FOR QUALITY IMPROVEMENT IN SMEs - Case Studies from Serbia Vidosav D. Majstorović, Mirjana Velimirović, Marija Glišić, Nemanja Gligorijević, Vladeta Bošković, Oliver Stanarević, Milan Rančić, University of Belgrade, Serbia |
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| 16.00-16.30 | Odmor |
| VZPOREDNE SEKCIJE, 16.30-18.00 | |
| DIGITALNA AGENDA IN INDUSTRIJA 4.0Vodja modula: Gregor Hauc | |
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Planning the Quality Management Organization with the Systematic Support of a Web Application Falk Behmer, Roland Jochem, Jan Zedel, Fraunhofer Institute for Production Systems and Design Technology IPK, Germany |
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Smart factory: experience from IKEA Rožle Penca, Smart Factory, Slovenia |
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Automatization of internal logistic using automatic guided vehicles Igor Lekše, Janez Sluga, Dominik Rajšelj, TPV d.o.o., Slovenia |
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Informatization and Quality Management Wang Guohua, Nuclear Power Institute of China, China |
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| TRANSFORMACIJA IN OBVLADOVANJE SPREMEMBVodja modula: Bojan Brank | |
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Quality beyond ISO 9001 - "agile quality management" Anni Koubek, Quality Austria, Austria |
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Out of the crisis of the quality profession: The new renaissance in the quality discipline Juhani Anttila, Kari Jussila, International Academy for Quality (IAQ), Finland |
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QP - Becoming an inspiring Leader to transform Quality Mila Božič, BE-i Institute, Slovenia |
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How to overcome resistance to change Peter Kunc, Institut SCIENTIS, Slovenia |
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Crisis of Quality Management Alexander Linczényi, Renata Nováková, Faculty of Material Sciences and Technology in Trnava, Slovak Republic |
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| POTREBNE KOMPETENCE ZA VODENJE KAKOVOSTI IN KAKOVOSTNO VODENJE V DIGITALNI DOBIVodja modula: Karmen Gorišek |
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Integrated management of quality, digitalization and innovation Lars Sörqvist, International Academy for Quality (IAQ), Sweden |
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Quality Management 4.0: Skills and Competencies to Master the Challenge Hans-Jürgen August, Siemens Convergence Creators, Austria |
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Changing Competencies for the Quality Professional to Succeed in the Future Elizabeth M. Keim, Patricia C. La Londe, Managing Partner, Integrated Quality Resources, LLC, USA |
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Quality management and managing quality in banking (financial) sector Franjo Štiblar, Faculty of Law, University of Ljubljana, Slovenia |
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| KAKOVOST IN OKOLJE - KROŽNO GOSPODARSTVOVodja modula: Marko Krajner | |
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Cradle to Cradle Albin Kälin, Marko Krajner, EPEA Switzerland GmbH (CEO), Switzerland |
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Societal Quality: The Means to Thriving in a Healthy Planet Ramanathan Narayanan, SRF Limited, India |
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Circular Economy: A process view on developing high quality products Julia Schmitt, Erik G. Hansen, Institute for Integrated Quality Design (IQD); Johannes Kepler University Linz |
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Effective Waste Management As Part of The Concept of Circular Economy Miroslav Drljača, Aviation Airport Academy & Croatian Quality Managers Societ, Croatia |
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Product Development Capability Assessment in Aerospace Projects Ali Serdar Gültekin, Serhat Gümüş, TUSAS Aerospace Industries Inc, Turkey |
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Wooden windows in circular economy Aleš Ugovšek, Barbara Šubic, M SORA d.d., Slovenia |
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| EOQ PRODUCT PORTFOLIOVodja modula: Torolf Paulshus | |
| Continual Improvement Model Update Gregory H. Watson, Business Excellence Solutions, Ltd., Finland |
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National Quality Mark Recognized by EOQ Zoran Lekič, Slovenian Association for Quality and Excellence, Slovenia |
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EOQ personnel certification - scheme development activities and recognition status at EA Thomas Votsmeier, German Society for Quality, Germany |
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| COC - COB Certification Scheme Onur Seçkin, Turkish Standards Institution, Turkey |
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Kwinta Knowledge: Just the Right Amount of Info on the Moment You Need It An Kint, Flemish Quality Management Centre, Belgium |
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Quali'Bord Patrick Mongillon, France Qualité, France |
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| 20.00 | Gala večerja |
| Četrtek, 12. oktober 2017 | |
| VZPOREDNE SEKCIJE, 9.00-10.30 | |
| JAVNI SEKTOR / DRŽAVNA UPRAVAVodja modula: Mirko Stopar | |
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Government Excellence System - Sustainability and outcomes impact on the Future of the Government Organizations Mohammad Habib, Ministry of Cabinet Affairs, UAE |
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Partnership for Change Programme Nina Langerholc Čebokli, Ministry of Public Adminitration of Republic Slovenia |
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An Industrial Experience in CMMI L5 Improvement Opportunity: Implementing Usability Hakan Simsek, Onur Erdogan, Nesibe Ozen Cinar, Fatih Tekmen, TÜBİTAK BİLGEM Software Technologies Research Institute, Turkey |
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Status of Chinese Manufacturing Enterprises: Based on Quality Management Surveys Xin Sun, Jiankun Zhao, Qing Lu, China Association for Quality, China |
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Research on Logistics Service Quality Control Considering Reference Dependence and Fair Concern under Demand Update Zhang Cui-hua, Li Chun-yu, Shi Quan-jie, I.E. Project Center, Department of Industrial Engineering, School of Business Administration, Northeastern University China, China |
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| ZDRAVSTVOVodja modula: Sergej Hojker | |
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Transforming Healthcare and Improving Lives with IBM Watson Cognitive Technology Elmer Corbin, ASQ, USA |
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Success Story of the Geriatric Health Centres of the city of Graz Gerd Hartinger, Geriatric Health Centres of the city of Graz, Austria |
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The Role of Technology in the Quality Improvement Training of Medical Trainees: A Critical Review Grace Brannan, Christopher Stewart, Campbell University School of Osteopathic Medicine, USA |
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Change management for Productivity Improvement in Hospital using Structured Documentation System for Nursing Satoko Tsuru, Akira Shindo, Shizuka Morimatsu, Kumiko Sudo, Akihide Masumoto, Miho Omori, The University of Tokyo, Japan |
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Involving employees in the improvement process-a key factor in ensuring the continued growth of quality in organizaciji Breda Pavlenč, Tanja Pristavec, Jesenice General Hospital, Slovenia |
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Burnout Syndrome - An Indication of Organizational Climate and Culture Sandra Jerebic, Mojca Strgar, Jesenice General Hospital, Slovenia |
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Integration and control of implemented quality measures, risks and objectives Brigita Putar, Jernej Tomšič, Topolsica Hospital, Slovenia |
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Poster: Assessing the cost of diabetes mellitus related acute cardiovascular events in Slovenia: Building the evidence base for improved treatment and disease management practices Karmen Janša, Aleša Lotrič Dolinar, Petra Došenović Bonča, Jurij Stariha, Jesenice General Hospital, Slovenia |
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| INDUSTRIJAVodja modula: Anton Petrič | |
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Preventive Quality Management for mobility services using data analytic methods Naya von Randow, Arne Ramm, Robert Dust, Technical University of Berlin, Germany |
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The development and historical retrospection of Space systems-Closed Loop Problem Solving Management Zhang tao, Beijing institute of space long march vehicle, China |
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Innovation and practice of aerospace products closed loop problem solving management Yang Shuangjin, Li Jingyuan, Wang Liwei, China academy of launch vehicle technology, China |
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Quality Lean Management System (QLMS) Vadim Lapidus, Alexander Grachev, Alexei Olukhov, «Centr Prioritet», Russia |
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Harald Eik, Glencore Nikkelverk AS - Norway Eik Harald, Glencore Nikkelverk AS, Norway |
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| ENERGIJAVodja modula: Ivan Šmon | |
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Quality with Regard to the Sustainable Development Methodology Marta Svoljsak Jerman, Alenka Ott Saponia, Marko Rozman, Petrol d.d., Ljubljana, Slovenia |
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Involving consumers in the programmes of consumption adjustment by using dynamic tariffing within the European project FLEX4GRID Kristijan Koželj, Damjan Bobek, Anton Kos, Elektro Celje, d.d., Slovenia |
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The digital technology development in Instrument and Control system of nuclear power plant Lu Yeming, Nuclear Power Institute of China, China |
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EFQM model as the key strategic and operational tool towards the digital era Mateja Nadižar Svet, Peter Baloh, Elektro Gorenjska, d .d., Slovenia |
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Analysis of the Creating of Corporate Quality Culture Yong Hui, Nuclear Power Institute of China, China |
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Poster: Importance of Control Stages in Quality Control Ogun Basgoz, Mitas Energy and Metal Construction Inc., Turkey |
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| MAJHNA IN SREDNJA PODJETJAVodja modula: Fernando Sierra | |
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Key element for SME's competitiveness Fernando Sierra, EUSKALIT, Basque Foundation for Excellence, Spain |
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Quality & IMS knowledge-based system build on TWiki platform Arben Memo, Ermal Çifligu, Leonat Luli, Besmir Zanaj, Dep. of Chemistry, Faculty of Natural Sciences, Tirana University, Albania |
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The role of the Quality Manager in developing economies for transforming the organisations towards excellence using the new requirements of ISO 9001:2015 Model Gentian Muça, Leonat Luli, Enilda Lama, Arben Memo, European Quality Safety Control, Certifying Body, Albania |
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Protected Food & Wine Products as Driving Forces of Gastronomic Tourism Development in Slovenia and Hungary Aleš Gačnik, Mihály Vörös, University of Primorska, Department of Cultural Tourism, Slovenia |
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Poster: Anti-Bribery Evaluation of Business Associates Through Expert Systems Daniela Barajas Cicourel, Universidad Autónoma de Guadalajara, Mexico |
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| 10.30-11.00 | Odmor |
| VZPOREDNE SEKCIJE, 11.00-12.30 | |
| STANDARDI, PROGRAMI IN ORODJA KAKOVOSTIVodja modula: Nigel Croft | |
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ISO 9001 QMS Standard: A Key Building Block for Business Excellence Harnek Singh, Asia Pacific Quality Organisation, Singapore |
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Referat in poster: A Blended Learning Approach to Lean Six Sigma Green Belt Education for European Students Mikko Rajala, Henri Jarrett, Jukka-Matti Turtiainen, Aalto University, Finland |
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ISO 9001:2015 - Efficient Transition to an Effective System Kristin Case, PE CaseConsults, USA |
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Using Clustering Analysis and SN Ratio to Classify Quality Attributes in the Kano Model: An Empirical Study Li-Fei Chen, Wei-Chia Huang, Dimitri Cayard, Chao-Ton Su, National Tsing Hua University, Taiwan |
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Pragmatic quality Francisco Aguilera Lozano, Faurecia, Spain |
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Poster: Implementation of ISO 9001 Quality Management System 2015 Revision in Petrochemical Sector Ömer Özkan, Petkim Petrochemicals Inc., Turkey |
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| OD KAKOVOSTI DO ODLIČNOSTI - MODELI ODLIČNOSTIVodja modula: Tatjana Fink | |
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Quality management and Organization success Isaac Sheps, Central committee for MSS, the Standards Institution of Israel, Israel |
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Achieving excellence with structured networking: A Canadian Case Study Manon Duclos, Jean-Claude Savard, Quebec Society for Quality (MQQ), Canada |
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The excellent sales model Tamas Kasza, International Consultant Association, Hungary |
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Zero Defect Zero Effect (ZED) Maturity Assessment Model Mohit Singh, Mahavir P. Tiwari, Quality Council of India, an autonomous body of Ministry of Commerce & Industry, Government of India, Institution of Engineers Building, India; Bahadur Shah Zafar Marg, India |
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Poster: The Impact of the Organization Management System Model on its Level of Excellence: The Case of Slovakia Kristina Zgodavova, Oto Hudec, Iveta Paulova, Technical University of Kosice, Slovakia |
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| POTREBNE KOMPETENCE ZA VODENJE KAKOVOSTI IN KAKOVOSTNO VODENJE V DIGITALNI DOBIVodja modula: Karmen Gorišek |
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Will the Quality Profession Survive the Digital Revolution? Willy Vandenbrande, QS Consult, Belgium |
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KCDM project: Achieving Business Excellence Through Design Miha Klinar, Gigodesign, Slovenia |
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Goal-oriented leadership for better employee commitment and quality processes Jelica L. Lajovic, Aleš Mikeln, Iskratel, Vzajemna, Slovenia |
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Quality recruitment in digital era Živa Cotič, Jani Zupan, Profil d.o.o., Slovenia |
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Dynamic Growth of People and Organisaton: Innovation from Slovenian Practice Edita Krajnovič, Mediade d.o.o., Slovenia |
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| INFORMACIJSKA PODPORA KAKOVOSTIVodja modula: Dejan Podgoršek | |
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Cognitive manufacturing and Industry 4.0 Dejan Podgoršek, IBM Slovenija, d.o.o., Slovenia |
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Failure rate forecasting as tool for quality improvement and cost reduction Aleš Brglez, David Dokl, Matej Mogilnicki, Gorenje d.d., Slovenia |
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Does the Possession of ISO/IEC 27001 Certificate guarantee the Information Security, and why not? Miran Novak, Informatika, Slovenia |
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Employee lifecycle with Identity Management Evgen Jamnikar, Simon Feldin, Brihteja d.o.o., Slovenia |
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Enterprise management system Rok Sobočan, Tricikel, d.o.o., Slovenia |
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Poster: Quality management in the era of IoT & Big Data: a case study in ETO company Borut Rihtaršič, Alojzij Sluga, Litostroj Power d.o.o., Slovenia |
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| EU / SINO FORUMVodja modula: Tang Xiaoqing | |
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Practice of Quality Assurance for Nuclear Power Research Project Base on Merging Quality Management System Xu Jiangming, Jia Weijiang, Nuclear Power Institute of China, China |
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High-quality Service Contributes to Excellent Brand Peng Lihua, Ding Yuankang, Yang Kun, Qingdao Winxin Bus Company of Jiaoyun Group, China |
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Quality Made in China - is this the New Normal? Geert Roelens, G@speak, Belgium |
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What is the future of Quality, Global perspective ..... Niklas Blomqvist, Swedish Association for Quality (SEAQ), Sweden |
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| 12.30-14.30 | Odmor za kosilo |
| PLENARNI DEL in ZAKLJUČNA SLOVESNOST, 14.30-16.30 | |
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An integrated model to improve competitiveness in the public sector - UAE National Agenda and Performance Management Framework Maryam Al Hamadi, Ministry of Cabinet Affairs, UAE |
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The new era of management system standards - contributing to the UN's sustainable development goals for 2030 Nigel H. Croft, ISO/TC176/SC2 (Quality Systems), UK |
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Quality Management in the Digital Era Velimir Srića, University of Zagreb, Croatia |
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Manifesto for agile quality management Benedikt Sommerhoff, DGQ, Germany |
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Quality Theory as a tool from Customer Satisfaction to Customer Delight Noriaki Kano, Tokyo University of Science, Japan |
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